Skip to main content
infantis
Infantis28For FamiliesFor Health SystemsInnovationEvidence & ImpactClimate & HealthAboutAbout InfantisOur TeamCareersContactPartner With Us
Effective 14 August 2026

Infantis28 Health and AI Disclaimer

Infantis28 is not a medical device and does not diagnose, treat, cure or prevent any medical condition. Always consult a qualified healthcare professional for medical advice, diagnosis or treatment.

Contents1. Informational and organisational purpose2. Not medical advice3. Emergencies and urgent concerns4. AI limitations5. Tracking and notifications6. Environmental information7. Regional variation8. No guarantee of outcomes9. Contact

1. Informational and organisational purpose

Infantis28 helps adult caregivers record observations, organise information, view educational material, receive reminders and prepare information for conversations with qualified health professionals. It does not perform a clinical examination and cannot know every relevant fact about a baby or caregiver.

2. Not medical advice

Content, summaries, reminders, patterns, notifications and Ask Infantis responses are general informational and educational material. They are not a diagnosis, prescription, treatment plan or substitute for professional care. Do not start, stop or change medication or treatment based on Infantis28.

3. Emergencies and urgent concerns

Do not use Infantis28 in an emergency. If a baby is not breathing, has blue lips or skin, is having a seizure, is unresponsive, or you believe the baby faces any immediate or life-threatening danger, contact local emergency services or go to the nearest appropriate health facility immediately. If anything about a baby worries you—even when the app has not displayed a warning—seek professional care promptly.

4. AI limitations

Ask Infantis uses artificial intelligence. AI can misunderstand a question, omit important context, produce an incorrect response or provide information that is not appropriate for a particular baby or location. Responses are not reviewed in real time by a clinician. Never rely on AI as the sole basis for a health or emergency decision.

5. Tracking and notifications

Logs depend on information entered by caregivers and may be incomplete or inaccurate. Notifications can be delayed or missed because of device settings, connectivity, battery restrictions, software errors or other factors. Infantis28 is not a continuous monitoring service and does not guarantee that a change or concern will be detected.

6. Environmental information

Weather, climate and air-quality information is supplied by external data sources and may be delayed, approximate or unavailable. It is contextual information, not a personalised medical recommendation.

7. Regional variation

Health guidance, emergency numbers, immunisation schedules and service availability differ by country and may change. Follow the advice of qualified local professionals and current guidance from your local health authorities.

8. No guarantee of outcomes

Use of Infantis28 does not guarantee any health outcome. Health outcomes depend on many factors outside the app’s knowledge or control. Infantis28 is designed to complement—not replace—professional care and caregiver judgment.

9. Contact

Report a safety or content concern to support@infantis28.org. Do not use email for an emergency.

infantis

Infantis is an African-led global health technology company building connected tools for families, frontline health workers and health systems.

PlatformsInfantis28For FamiliesFor Health SystemsClimate & Health
CompanyInnovationEvidence & ImpactAboutCareersPartner With Us
LegalWebsite Privacy NoticeInfantis28 App Privacy PolicyTerms of UseMedical DisclaimerData Protection
ContactPartnerships: partners@infantis28.orgProduct support: support@infantis28.orgCareers: careers@infantis28.org
Infantis technologies support health observation, information and continuity of care. They do not replace qualified medical professionals or emergency services.
© 2026 Infantis. All rights reserved.